Preface
Part 1. Introduction to Management
Chapter 1. Managers and You in the Workplace
Chapter 2. Making Decisions
Part 2. Basics of Managing in Today's Workplace
Chapter 3. Influence of the External Environment and the Organization?s Culture
Chapter 4. Managing in a Global Environment
Chapter 5. Managing Diversity
Chapter 6. Managing Social Responsibility and Ethics
Chapter 7. Managing Change and Disruptive Innovation
Part 3. Planning
Chapter 8. Foundations of Planning
Chapter 9. Managing Strategy
Chapter 10. Entrepreneurial Ventures
Part 4. Organizing
Chapter 11. Designing Organizational Structure
Chapter 12. Managing Human Resources
Chapter 13. Managing Groups and Teams
Part 5. Leading
Chapter 14. Managing Communication
Chapter 15. Understanding and Managing Individual Behavior
Chapter 16. Motivating Employees
Chapter 17. Being an Effective Leader
Part 6. Controlling
Chapter 18. Monitoring and Controlling
Glossary
Name Index
Organization Index
Subject Index

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