Preface
Part I. Systems analysis fundamentals
1. Systems, roles, and development methodologies
2. Understanding and modeling organizational systems
3. Project management
Part II. Information requirements analysis
4. Information gathering: interactive methods
5. Information gathering: unobtrusive methods
6. Agile modeling, prototyping, and scrum
Part III. The analysis process
7. Using data flow diagrams
8. Analyzing systems using data dictionaries
9. Process specifications and structured decisions
10. Object-oriented systems analysis and design using UML
Part IV. The essentials of design
11. Designing effective output
12. Designing effective input
13. Designing databases
14. Human-computer interaction and UX design
Part V. Quality assurance and implementation
15. Designing accurate data entry procedures
16. Quality assurance and implementation
Glossary
Acronyms

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