To the Student
Preface
Acknowledgments
Global Edition Acknowledgments
About the Author
Part I. Introducing Hospitality and Lodging
Chapter 1. Introducing Hospitality
Chapter 2. The Hotel Business
Chapter 3. Rooms Division
Chapter 4. Hotel Food and Beverage
Part II. Beverages, Restaurants, and Managed Services
Chapter 5. Beverages
Chapter 6. The Restaurant Business
Chapter 7. Restaurant Management
Chapter 8. Managed Services
Part III. Tourism, Recreation, Attractions, Clubs, and Gaming
Chapter 9. Tourism
Chapter 10. Recreation, Attractions, and Clubs
Chapter 11. Gaming Entertainment
Part IV. Assemblies, Events, Attractions, Leadership, and Management
Chapter 12. Meetings, Conventions, and Expositions
Chapter 13. Special Events
Chapter 14. Leadership and Management
Part V. Managerial Areas of the Hospitality Industry
Chapter 15. Planning
Chapter 16. Organizing
Chapter 17. Communication and Decision Making
Chapter 18. Control

*La edición digital no incluye códigos de acceso a material adicional o programas mencionados en el libro.