Preface
Part 1. Understanding the Business Landscape Facing Global Managers
Chapter 1. Evaluating the Global Business Environment
Chapter 2. Corporate Social Responsibility, Ethics, and Sustainability
Part 2. Managing across Cultures
Chapter 3. How Cultural Factors Affect Management
Chapter 4. Cross-Cultural Communication
Chapter 5. Decision-Making and Negotiating across Cultures
Part 3. Strategic Planning and Implementation for Cross-Border Operations
Chapter 6. Developing Strategy
Chapter 7. Implementing Strategy
Chapter 8. Organizing for Global Operations
Part 4. Managing Global Human Resources
Chapter 9. International Human Resource Management
Chapter 10. Developing Global Managers and Teams
Chapter 11. Motivating and Leading
Part 5. Integrative Section
Integrative Term Project
Integrative Case
Glossary

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