Preface 5
Part One. The Context for Training and Development 24
Chapter One. Introduction to Employee Training and Development 25
Chapter Two. Strategic Training 81
Part Two. Designing Training 132
Chapter Three. Needs Assessment 133
Chapter Four. Learning and Transfer of Training 173
Chapter Five. Program Design 217
Chapter Six. Training Evaluation 264
Part Three. Training and Development Methods 310
Chapter Seven. Traditional Training Methods 311
Chapter Eight. Technology-Based Training Methods 346
Chapter Nine. Employee Development and Career Management 396
Part Four. Social Responsibility and the Future 450
Chapter Ten. Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges 451
Chapter Eleven. The Future of Training and Development 500
Glossary 518

*La edición digital no incluye códigos de acceso a material adicional o programas mencionados en el libro.