Module 1. Business Driven MIS 32
Chapter 1. Management Information Systems: Business Driven MIS 33
Chapter 2. Decisions and Processes: Value-Driven Business 80
Chapter 3. Ebusiness: Electronic Business Value 130
Chapter 4. Ethics and Information Security: MIS Business Concerns 168
Module 2. Technical Foundations of MIS 207
Chapter 5. Infrastructures: Sustainable Technologies 208
Chapter 6. Data: Business Intelligence 250
Chapter 7. Networks: Mobile Business 298
Module 3. Enterprise MIS 333
Chapter 8. Enterprise Applications: Business Communications 334
Chapter 9. Systems Development and Project Management: Corporate Responsibility 389
Appendices 430
Appendix A. Hardware and Software Basics 430
Appendix B. Networks and Telecommunications 446
Appendix C. Designing Databases 458
Appendix D. Emerging Trends and Technologies 468
Appendix E. Connectivity: The Business Value of a Networked World 476
Appendix F. Business Intelligence and Data Mining 490
Glossary 526
Notes 544

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